Review: Spa Thematique@Holland Village, Singapore

Spa Thematique, a boutique spa located in Holland Village, Singapore has brought a recession-busting spa package known as Spa Unlimited to the local spa market. Spa Unlimited is uniquely designed to stretch your spa dollars for today’s lean economic time.

I had called the spa earlier to make an appointment. The person who answered my call was a man. I had certainly called quite a number of spas in my lifetime but this was the first time a man had answered my call! Luckily, he was very polite and answered my questions without any hesitation. He recommended me to try their Spa Unlimited package.  I was eager to find out more and the gentleman said that he would get his colleague to return my call.

A couple of hours later, a lady returned my call and explained their Spa Unlimited promotion. In a nutshell, the Spa Unlimited is something like a Spa Buffet. In a spa menu consisting of a massage therapy, a foot therapy, a body pampering session, a waxing session, a facial and a ear candling session, a customer can choose to do one, two or all of the sessions in the menu for one fixed price.

For food buffet enthusiasts, this is your spa equivalent of a buffet – eat some or eat all you want! (Booking conditions apply; please call and check with spa before rushing down!) My friend and I opted for all the treatments in the menu except the body pampering and waxing sessions.

The Spa Thematique is tucked away on the 3rd floor of the Holland Shopping Centre. For those new to Singapore, Holland Village is the place where yuppies, stylish youngsters and expatriates in Singapore hang out in trendy shops, side-walk cafes, al-fresco restaurants and pubs in the day and especially at night.

Reception area
Reception Area

The Spa Thematique is designed in an Oriental concept, complete with oriental decor, furnishing and furniture.  A lady attended to us and asked us to change into house slippers and locked our belongings at the locker at the reception area. We were offered Lychee tea to sooth our throat.

The lady led us to our treatment rooms.  We were told to undress and lay down on the massage bed.  I was surprised that our masseur did not go through with us on the treatments we have opted.  As this Spa Unlimited package consisted of a few different treatments, I asked the masseur what were to be the sequences of the treatments. Only then did she explain to me.

Treatment room
Private Treatment Room

Reflexology Chair
Nice reflexology chairs

We started off with the 60 minute Oriental massage (which is a combination of Shiatsu and Javanese massage techniques), ear candling, a facial (cleanse, tone, mask and massage) and ended with a foot bath/reflexology.  The entire treatment took about 3 hours. All these for the incredible price of S$150/- or US$100/-

Overall I enjoyed the treatments especially the foot reflexology.  I believe Spa Thematique is a relatively new spa fighting in a tough spa market and would like to congratulate this local boutique spa for:

1. Providing a nice comfortable spa and massage ambiance in busy Holland Village
2. Giving ultra value to spa goers with their Spa Unlimited concept

Spa Thematique has the right location, the right decor and the right ambiance to go far. However, they will need to work on their “people-ware” to give more vibes to their customers – more smiles, more friendliness and more willingness to explain what they’re doing. Singaporeans and expatriates are used to receiving warm smiles and friendliness from visiting spas in Thailand, Indonesia and China and will want to expect the same of Singapore spas; especially smaller boutique spas.

They also need to tone down their marketing hard-sell; no one wants to be sold spa packages when they’re relaxing and enjoying their treatments. Do it after treatments; never during treatments. Remember, customers are always more receptive when they have been spoiled and pampered but can get annoyed when disturbed while enjoying themselves.

The next time you are in Holland Village to shop, eat or drink and feel the urge to pamper your head, body or feet in a nice and cosy environment, do make a visit to Spa Thematique. You can’t go wrong with their Spa Unlimited package!

Location of Spa Thematique, Singapore:
211 Holland Village, Holland Road Shopping Centre #03-40 Singapore 278967
Tel: 6469 6949
http://www.spathematique.com.sg/

Opening Hours: 10.30am to 9pm (last appointment is 7.45pm) daily
Size of Spa: Small/Medium with private treatment rooms
Facilities: Steam Bath, Hydro-Bath, Showers.

Friendliness: Friendly receptionist.
Pricing: Massage starts at S$85. Facial, waxing, scrub and other spa treatments available.

Disclaimer: This review was done with compliments of treatments by Spa Thematique. The staff and masseurs were neither aware nor informed of my visit. Neither did the management influence nor edit this review. I want to thank Spa Thematique for wanting a neutral review. This will benefit Spa Thematique, spa-goers and the spa industry in the long term.

Spa owners may write to me if they wish to have their spas reviewed personally by me.

www.aptusinsurance.com
Tags:
-->

1 Comment so far

  1. Spa in Singapore on April 17th, 2011

    Thanks for sharing this awesome review about Spa Thematique@Holland Village, Singapore. It looks like the place are very relaxing and colorful as well. Keep on sharing..:)

Leave a reply