Review: Hilton Hotel, Kuala Lumpur, Malaysia

I had the opportunity to work in Kuala Lumpur (KL), Malaysia for a couple of weeks. I had visited KL many times previously but always for leisure and had always tended to pick tourist-class hotels near major shopping malls.

This was strictly a business trip and hence I got to stay in a 5-star business class hotel, the Hilton KL.

If you have never been to KL, here’s a little background information. Kuala Lumpur is a big, modern city with tall skyscrapers, chic malls and crowded streets. However, like all modern and rapidly growing cities, traffic can be bad and traffic jams are common.

Bright spacious room<
Bright spacious room

The toilet area is connected via a series of sliding mirror doors<
The toilet area is connected via a series of sliding mirror doors

Wireless internet is available at a big price<
Wireless internet is available at a big price

Hence, if you are in KL for a business trip, you’ll tend to appreciate the location of the Hilton hotel. The hotel is just right opposite the Sentral station; which is a major interchange for the light rail, airport fast transit and commuter train systems of KL.

This means you can conveniently travel to and from the airport via the airport transit, travel rapidly within Kuala Lumpur by light rail or within the entire Peninsular Malaysia by hopping onto the commuter railway system. How more convenient can it get then by staying at the Hilton with all the major KL transportation system at your door-step. The hotel is also located off downtown KL and so you get to miss the worst of the KL traffic jam.

If you’re just traveling within KL, the nearby train stations bring you easily to popular destinations such as KLCC, Bukit Bintang, Bangsar and Chinatown.

On the other hand, other than the neighbouring Meridien hotel, the hotel is located in a isolated piece of land. There are simply no bustling shops, cafes, restaurants or any of the conveniences that is so typical of other hotels in KL.

You will either spend time within the hotel or you need to travel by train or taxi to another part of KL to enjoy some of the entertainment, culinary or tourist offerings that KL has to offer.

The Hilton is a relatively new hotel in KL and has a grand entrance, modern rooms and restaurants offering all the culinary delights of Malaysia. It is also apparently a iconic party location for the high society of Malaysia judging by the number of black tie events that occurred in the ballrooms almost every night I was there.

The room is a nice size with a large bed, sitting coach and a working table. There are many mirrors in the room and the toilet has no walls but a series of moving mirrors that slides in and out depending on whether you want the toilet enclosed or not.

The hotel tries hard to make the business visitor feel relaxed<
The hotel tries hard to make the business visitor feel relaxed

The bathtub is large and comfortable<
The bathtub is large and comfortable

Branded toiletries<
Branded toiletries for the business executives

Even fancy gadgets for the business bums<
Fancy gadgets for cleaning the business executives bums

Cozy working chair and table for the hardworking executive<
Cozy working chair and table for the hardworking executive

Or snuggle up and relax on the cozy lounge armchair<
Or snuggle up and relax on the cozy lounge chair

Service in the hotel is generally good and it is difficult to fault the helpful staff. I was a bit disappointed that the breakfast cafe was a little small and crowded given the size of the hotel and service can be a little off especially during the peak 8-9am timing. Non of the morning breakfast greeter gave me a cheery good morning for the 2 weeks I was there!

Given that this is a upmarket business hotel, I was also disappointed that the hotel does not have a lap pool but a wavy pool that is more suitable for children for which there were hardly any for this hotel.

There is also a gym and spa in the hotel. Having checked out the prices, I rather spend my massage money on the many nice boutique spas that seems to be all over KL especially in the Bangsar and Bukit Bintang area.

I tried the Japanese, Chinese and Noodle restaurants and was generally not impressed. I recommend you eat out rather than the hotel restaurants. On the other hand, the neighbouring Meridien hotel was running a Vietnamese international buffet at their cafe and I was quite pleased with the wide variety of food available. The desert was indeed impressive and seems to offer more than the main course itself!

Will I be back at this hotel? If on business, probably yes but definitely not if I’m a tourist visitor. I can think of many other hotels in KL that are definitely more suitable than the Hilton in offering a more complete tourist package.

Address of hotel:
3 Jalan Stesen Sentral
, Kuala Lumpur 50470, Malaysia