I recently enjoyed a 1 for 1 spa treatment offered through a HSBC credit card promotion.
I had booked a 60 minutes Swedish massage with this spa located at Marina Square, a large shopping mall in Singapore. I had two different kind of treatment vouchers from HSBC for this spa. Initially, I wanted to use both vouchers at the same time since there were vacant time slots for both treatments. Unfortunately, the spa was not flexible enough for me to use it on a single visit. They said I need to come back another day to enjoy the other treatment… why…I’ll never understand.
The spa is nicely decorated with a mix-style of Thai and Balinese concept. There were 2 people at the reception attending to customers. We were led to a waiting area to fill up a “Getting to Know You” form and a flowered tea and hot towel were served to us. (This is something nice and relaxing which I hardly see when you are not in a 6-star spa).
Shortly after, our masseurs led us to the treatment room. Surprisingly, the couple treatment room was quite spacious for a spa located in a shopping centre. Both the masseurs attending to us were local Singaporeans.
Susan, the masseur, who attended to me look quite young (perhaps in her mid 20s). Her strokes were very soft and gentle with just the right pressure. I liked the way she slowly cover or take away the towel on me. She was also so gentle and careful whenever she wanted me to change lying position or when she needed to adopt a stronger massage pressure.
My partner had exactly the same massage treatment in the same room and I could hear loud feet shuffling, repetitive clearing of the throat, dropped blankets and curt calls to change position.
I had long concluded that getting a good masseur is a luck of the draw in Singapore even if you are doing the same massage treatment, in the same room, in the same spa! When will spa operators in Singapore ever wake up to the idea that spas must de-stress their clients – not add stress!
After the treatment, we were served with another flowered-flavoured tea and this time, a cold towel. This is great. This was a special offer spa treatment and as usual, there was a selling spiel by the spa sales personnel to promote some spa packages membership.
It seems that there are obligatory sales talk nowadays whenever there is a special offer for spa treatments. However, the sales person doing it was nice and not pushy and we let her do her sales promotion. This is not the case with many other spas establishment and which often leave a bitter after-taste especially after a nice massage session.
Spa operators, if you are reading this, let it be known that as customers, we understand that you may want to promote your spa and we can allow some time for your sales people to do their sales selling stuff. However, we do put our foot down on non-stop sales promotions or pushy sales people. No matter how good your spa is, I will walk out and never return.
Location of Spa: Marina Square, Singapore
Tags:flavoured tea marina square Massage and Spa Review massage treatment masseurs shopping centre shopping mall in singapore singapore spa treatment
Size of Spa: Quite a number of private room, a large common room and nice foot reflexology chairs and rooms.
Friendliness: Friendly receptionist and sales girl.
Facilities: Private Jacuzzi and Shower in Room
Pricing: Special promotion of S$138 for scrub and massage for two. Normal spa prices for other packages.
Transport: Downtown CBD, Singapore. Subway, Taxis and buses easily available.